Vol. 24 No. 1 (2010)

News

• LL&M Seeks Associate Editor Applications

  Wendi Arant Kaspar, Pixey Anne Mosley

  1

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Administrative Updates

• President’s Message: Who Are Your Role Models and Why Are They Great Leaders?

  Gina Millsap

  2-3

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• Editor’s Desk: Of Zeros and Ones

  Eric C. Shoaf

  4-5

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Features

• Harnessing Conflict

  David Payne

  6-11

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• Professional Librarian Performance Review: A Redesign Model

  Threasa L. Wesley, Nancy F. Campbell

  12-17

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• Informal Assessment for Library Middle Managers

  Jeanne M. Brown

  18-22

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• Perspectives on Leadership: Interview with Rosann Bazirjian, Brian E. C. Schottlaender, Hampton “Skip” Auld

  Joanne Bessler, Stefanie Wittenbach, Eric C. Shoaf

  23-29

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• Who Will Do the Job? Hiring Older Workers to Fill Library Labor Gaps

  Anne Marie Casey

  30-32

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Columns

• leading from the middle: Peer Coaching in the Post-Departmental Library

  John Lubans, Jr.

  33-37

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• manager's bookshelf: Communication

  Bonnie A. Osif

  38-44

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• where is our future? Who Should Decide: How to Get the Best Decisions throughout the Library

  Robert F. Moran, Jr.

  45-46

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