BELL, Steven J. Learning from Crucible Moments: Lessons in Crisis Leadership. Library Leadership & Management, [S. l.], v. 33, n. 2, 2019. DOI: 10.5860/llm.v33i2.7327. Disponível em: https://llm.corejournals.org/llm/article/view/7327. Acesso em: 27 jul. 2024.