LUCAS, Debra. Emotional Intelligence for Librarians. Library Leadership & Management, [S. l.], v. 34, n. 3, 2020. DOI: 10.5860/llm.v34i3.7452. Disponível em: https://llm.corejournals.org/llm/article/view/7452. Acesso em: 1 jun. 2025.