KATOPOL, Patricia. Managing change with environmental scanning. Library Leadership & Management, [S. l.], v. 29, n. 1, 2014. DOI: 10.5860/llm.v29i1.7121. Disponível em: https://llm.corejournals.org/llm/article/view/7121. Acesso em: 23 nov. 2024.