ZAUGG, Holt. Using a Library Impact Map to Assist Strategic Planning in Libraries. Library Leadership & Management, [S. l.], v. 29, n. 3, 2015. DOI: 10.5860/llm.v29i3.7102. Disponível em: https://llm.corejournals.org/llm/article/view/7102. Acesso em: 3 jun. 2025.