MATTHEWS, Joseph R. What’s the Return on ROI? The Benefits and Challenges of Calculating Your Library’s Return on Investment. Library Leadership & Management, [S. l.], v. 25, n. 1, 2010. DOI: 10.5860/llm.v25i1.1861. Disponível em: https://llm.corejournals.org/llm/article/view/1861. Acesso em: 1 oct. 2024.