SHOAF, Eric C. Special Guest Column: Put It In Writing. Library Leadership & Management, [S. l.], v. 22, n. 2, p. 110, 120, 2010. DOI: 10.5860/llm.v22i2.1727. Disponível em: https://llm.corejournals.org/llm/article/view/1727. Acesso em: 5 apr. 2026.