COVEY, Denise Troll. Using Data to Persuade: State Your Case and Prove It. Library Leadership & Management, [S. l.], v. 19, n. 2, p. 82–89, 2010. DOI: 10.5860/llm.v19i2.1514. Disponível em: https://llm.corejournals.org/llm/article/view/1514. Acesso em: 21 nov. 2024.