The Role of Librarians Combatting Cultural Violence in the Library Environment

Abstract

This research examines the role of librarians and the educational institutions of libraries in responding to cultural violence in Indonesian society. The research was conducted as a form of cultural analysis, using qualitative research methods, and applying snowball sampling to recruit a range of different library professionals. The data was obtained online by means of the FGD technique and follow-up interviews over the period 10–25 September 2021. The findings show: 1) ignorant and aggressive users; 2) unfair pressure from leadership; 3) discrimination based on professional and personal stereotyping; 4) the belief that a higher status (in terms of job position, age, or as the party being served) entails the right to special privileges. In conclusion, the cultural violence experienced by the nine librarians involved issues relating to intimidation, intolerance, and inequality. They are aware of being victims, even though they have a position serving a n important role within their organizations. They generally responded by reflecting or discussing with others, and trying to eliminate stereotypes by applying an institutional motto. Recommended responses for the librarians are: emphasizing social values; discussion and dialogue; improving the learning climate; and strengthening the role of leaders in implementing regulations.