ADR Techniques and the Academic Library

Authors

DOI:

https://doi.org/10.5860/llm.v32i1.7266

Keywords:

Alternative Dispute Resolution, negotiation, mediation, arbitration

Abstract

Alternative Dispute Resolution (including negotiation, mediation, and arbitration) can empower individuals to become invested in creating strong, mutually beneficial conflict resolutions. Recent library scholarship on conflict resolution in United States academic libraries often focuses on interpersonal relationships and the role of managers in resolving disputes, but there is a dearth of discussion about specific resolution techniques such as negotiation, mediation, or arbitration. This article introduces these three techniques, along with common obstacles and challenges.

Author Biography

Tammy Elizabeth Ivins, University of North Carolina Wilmington

Transfer Student Services Librarian

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Published

2017-10-31

How to Cite

Ivins, T. E. (2017). ADR Techniques and the Academic Library. Library Leadership & Management, 32(1). https://doi.org/10.5860/llm.v32i1.7266

Issue

Vol. 32 No. 1 (2017)

Section

Features

License

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a  Creative Commons Attribution-NonCommercial 4.0 International License (CC-BY-NC 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.