Listening to the Customer: Using Assessment Results to Make a Difference

Authors

  • Catherine Haras California State University, Los Angeles
  • Richard J. Moniz, Jr. Johnson and Wales University
  • Annie Norman Delaware State Library

DOI:

https://doi.org/10.5860/llm.v24i2.1834

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How to Cite

Haras, C., Moniz, Jr., R. J., & Norman, A. (2010). Listening to the Customer: Using Assessment Results to Make a Difference. Library Leadership & Management, 24(2), 91–99. https://doi.org/10.5860/llm.v24i2.1834

Issue

Vol. 24 No. 2 (2010)

Section

Features

License

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a  Creative Commons Attribution-NonCommercial 4.0 International License (CC-BY-NC 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.